News Release
Department of Labor and Employment
September 19, 2020

POLO suspends erring agency in Singapore

For refusing to settle the complaint of a Filipino household service worker (HSW), the Department of Labor and Employment’s Philippine Overseas Labor Office (POLO) in Singapore issued a notice of suspension to a Singapore-based employment agency.

POLO suspended Union United Employment Pte Ltd for its refusal to settle the complaint of a Pinay HSW.

The aggrieved OFW alleged that the agency collected unauthorized fees from her salary and failed to properly document her deployment despite its being a POEA-accredited agency.

The suspension order is effective for 60 days.

With order to cease from the operation, POLO and POEA will suspend all the documentary processing of the erring agency.

POLO-Singapore has also recommended to POEA the revocation of the agency’s accreditation to prevent it from victimizing more HSWs.

POLO Singapore encourages OFWs to call telephone number 6737.3977 ext. 107, or text cellphone number 90235608 if they have their labor complaints. # # #

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