PhilHealth members with unclaimed refunds can now access details of their claims through PhilHealth’s official website, Labor and Employment Secretary Rosalinda Dimapilis-Baldoz yesterday said, after the PhilHealth informed the DOLE of this good news.


“Also, vacationing migrant workers, or OFWs, returning to their overseas destinations may already pay their  PhilHealth premium contributions at the PhilHealth counters at the Philippine Overseas Employment Administration (POEA) starting 1 April 2015,” Baldoz also said.


According to Baldoz, the POEA has advised PhilHealth that payments for overseas employment certificates (OECs) will no longer include PhilHealth premium contributions so they may avoid long queues. “OFWs should pay their PhilHealth premium contributions first before going to the POEA for their OECs.”


As to PhilHealth members with unclaimed refunds, Baldoz said the PhilHealth has announced that the names of members with unclaimed refunds of benefit payments for their or their dependents’ confinements at the UERM Medical Center from 2007-2013 and from other various accredited health care institutions may now be accessed through.


These new development will enable PhilHealth members to access their unclaimed refunds, as well as updates on their claims.


“Unclaimed refunds are benefit payments which must be reimbursed by the accredited hospital to the member for a certain period. The refunds are either from an under-deduction or non-availment of benefits at point-of-service due to various circumstances at the time of confinement and remain unclaimed by members,” Baldoz explained.


“The PhilHealth is duty-bound to return these funds to its members,” she added.


To claim their refunds, members are advised to visit the nearest Regional Office or Local Health Insurance Office of PhilHealth. They may also call (02) 441-7442 for further details.


Members are required to bring two (2) valid identification cards. They will fill-out the Request for Release of Unclaimed Refund Form. Members will also be given a chance to choose their preferred release mode. They will return to the concerned regional office or local health insurance office to personally pick-up their claim. They must also opt to wait for their mailed check, if delivery service is their preferred mode.


“PhilHealth updates its list regularly so I advise members to check the website often,” said Baldoz.


“The minimum amount of refund is Php100.00. Refunds may vary based on the reports of the accredited health institutions,” said Baldoz.


A comprehensive Q&A is also posted at PhilHealth’s official website.


Baldoz commended the PhilHealth for this service. She said it helps the DOLE towards its goal of providing workers their social service benefits, which is anchored on President Benigno S. Aquino III’s 22-point Labor and Employment agenda, particularly in investing in the country’s human capital.


Any question about this release? Call PhilHealth at telephone number (02) 441-7442 or visit their head office at City State Center, 709 Shaw Boulevard, Pasig City. You may also access their official website at



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