Labor and Employment Secretary Rosalinda Dimapilis-Baldoz yesterday said  the National Conciliation and Mediation Board in the National Capital Region (NCMB-NCR) has settled  in 2013  the requests for assistance (RFA)  of 27 kasambahay which resulted to the payment of their monetary claims amounting to P371, 301.

“Under R.A. 10361, a kasambahay is guaranteed her human dignity and entitled to full respect of her human rights. Our role at the DOLE is to see to it that  the Kasambahay  Law is effectively implemented and the mechanism for settlement of disputes is  operational.  The Single Entry Approach(SEnA)  is an effective mechanism for the settlement of disputes involving kasambahay” said Baldoz.

NCMB Executive Director and NCMB-NCR Officer-in-Charge Reynaldo Ubaldo reported to Baldoz that 53 of the 57  RFA filed by kasambahay in 2013  were settled through the SEnA mechanism, with monetary benefits paid ranging from P1,000 to P50,000.

“Kasambahay  and their employers  should  now be  aware that there is a mechanism to  resolve their  issues in a non-litigious, accessible, fast, and inexpensive manner in fulfillment of the mandate of the Kasambahay Law signed by President Benigno S. Aquino III on 18 January 2013,” Baldoz said.

She cited the report of Executive Director  Ubaldo showing that the SEnA, on top of responding to workers’ grievances, has been of assistance to kasambahay in fulfillment of RA 10361 and its implementing rules and regulations.

In his report, Ubaldo said the NCMB’s SEADs in the NCMB Central Office and 6 Regional branches responded to 57 requests for assistance (RFAs) in 2013.

The NCMB Central Office received 18 RFA, while the RCMB in NCR has 25, followed by Region 1  with 13 RFA;  Regions IV-A and VII with five  RFA each; Region 9 with four  RFA; and Region XI with nine RFA.

“The issues responded to by the SEADOs, as raised by kasambahay,  included alleged termination; non-payment of salary and other benefits; medical-financial assistance claims ; and physical violence,”  Ubaldo said.

Baldoz instituted the SEnA by virtue of D.O. 107-10, S. 2010 on 5 October 2010.

She mandated the establishment of Single Entry Approach Desks (SEADS) in regional branches of the National Conciliation and Mediation Board, and other DOLE offices, to ensure speedy and impartial dispute settlement through the SEnA.

The  NCMB’s SEnA Team had been chosen as the 2013 Presidential Lingkod Bayan Awardee of the Civil Service Commission.


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