Technological innovation will set in a more convenient and efficient labor case management services at the National Labor Relations Commission (NLRC), the agency has announced over the weekend.
NLRC said it has partnered with the Asiagate Networks, Inc. in setting up a comprehensive system for the filing of Request for Assistance (RFAs) and case tracking for execution or release of judgment award in labor dispute resolutions.
The system will enable workers and employers to file a personal or online RFA and complaint and track its status for execution or release of judgment award. Records may also be easily tracked in cases where the same are already in archives and/or for disposal.
NLRC Chairman Gerardo C. Nograles said the innovation aims to provide accessible platforms for the public to avail all services of the commission for their convenience.
“Our goal is always to bring NLRC closer to the people,” Nograles said.
The project will be rolled out to NLRC’s Regional and Sub-Regional Arbitration Branches and Commission Proper (Luzon, Visayas, and Mindanao Division) for nationwide availability.
The system will enhance, improve and integrate the existing Case Tracking System and other disparate systems, making it possible for NLRC to provide a more clear and transparent flow of labor cases.
It will also install a comprehensive and complete online system for the case and performance monitoring including case profiles and statistics of cases.
A comprehensive database of all cases filed in the Single-Entry Approach (SEnA) will also be provided to Regional Arbitration Branches for compulsory arbitration of original cases, as well as to the Commission Proper. This will address the resolution of appealed cases, execution of final judgment, release of judgment award, and archiving and disposal of case records, with the facility of retrieval of related information.
The e-Case Tracking system is also expected to speed up the resolution of cases monitoring and strict observance of time limits in the conduct of case events, from filing to disposition, execution to release of judgment award, and archiving to the disposal of records.
Overall, the new system is set to deliver an automated tracking system of all the cases from filing to execution including its status on a real-time basis, providing public access on the status of cases, and status or execution.