From January to July 2014
80 cases of kasambahay resolved with dispatch through SEnA with P423,000 benefits
Belen Mission, a kasambahay, received P20,000 in full settlement of her money claim. Clarita Samson , also a kasambahay like Mission, received P6,000 when she agreed to a settlement for her unpaid salaries. Another kasambahay, Katherine Bongolto, received P1,000 in settlement of her claim against her employer.
Mission, Samson, and Bongolto are three of the 80 kasambahay who, Labor and Employment Secretary Rosalinda Dimapilis-Baldoz yesterday said, obtained fast and fair labor justice through the DOLE’s Single Entry Approach mechanism, or SEnA, one of the most visible labor reform measures implemented and pursued by the DOLE under the Aquino III administration.
The SEnA is a 30-day conciliation-mediation mode of resolving labor issues in any office of the DOLE. It is inexpensive, non-litigious, fast, and accessible.
“Under R.A. 10361, a kasambahay is guaranteed her human dignity and entitled to full respect of her human rights. Our role at the DOLE is to see to it that the Kasambahay Law is effectively implemented and the mechanism for settlement of disputes is operational. The law provides for the use of Single Entry Approach as an effective mechanism for the settlement of disputes involving kasambahay,” said Baldoz.
Reynaldo Ubaldo, Executive Director of the National Conciliation and Mediation Board (NCMB) had reported to Baldoz that 80 of the 87 request for assistance filed by kasambahay from January to July 2014 were disposed through the SEnA.
“Of the total number of disposed RFA, 56 were settled. About 47 of the settled RFA resulted to total monetary benefits of P423,040.44,” he said in his report.
In 2013, the NCMB settled 63 RFA out of the 98 RFA filed, for an 88 percent settlement rate. The settled RFA resulted to P478, 669.91 in monetary claims.
From 2013 to 2014, since the Kasambahay Law was enacted, there were already 185 kasambahay issues handled under the SENA. Of this number, the NCMB settled 119 of this issues; 36 were withdrawn; seven were dropped due to lack of interest; and 16 were referred to for compulsory arbitration.
“Kasambahay and their employers are now aware that there is a mechanism to resolve their issues in a non-litigious, accessible, fast, and just and fair manner in fulfillment of the mandate of the Kasambahay Law signed by President Benigno S. Aquino III on 18 January 2013,” Baldoz said.
She cited the report of Executive Director Ubaldo showing that the SEnA, on top of responding to workers’ grievances, has also been of assistance to kasambahay in fulfillment of RA 10361 and its implementing rules and regulations.
Further in his report, Ubaldo said the NCMB’s Single Entry Approach Desk Officers (SEADOs) in the NCMB Central Office and its five regional branches had responded to 30 requests for assistance (RFAs), while the DOLE Regional Offices responded to 57 RFA from the period January to July 2014.
The NCMB Central Office received four RFA, while the RCMB in NCR has 21, followed by RCMB IV-A with 2 RFA. RCMB CAR, 6, and 7 each has one RFA.
In the DOLE regional offices, the DOLE-NCR responded to 15 RFA, followed by Region 7 with 10 RFA; Region 4-A with six RFA; Regions 1 and 5 with five RFA each; CAR and Region 12 with four RFA each; Region 6 with three RFA; and Region 11 and Caraga with two RFA each.
“The issues responded to by the SEADOs, as raised by the kasambahay, included alleged termination; underpayment of wages; non-payment of salary and other monetary benefits; and medical-financial assistance claims,” Ubaldo said.
Baldoz instituted the SEnA by virtue of D.O. 107-10, S. 2010 on 5 October 2010 and mandated the establishment of Single Entry Approach Desks (SEADS) in regional branches of the National Conciliation and Mediation Board, and other DOLE offices, to ensure speedy and impartial dispute settlement through the SEnA.
14 March 2013, the SEnA became R.A. 10396, An Act Strengthening Conciliation as a Mandatory Mode of Dispute Settlement for all issues arising from Labor and Employment.
The NCMB’s SEnA Team had been chosen as the 2013 Presidential Lingkod Bayan Awardee of the Civil Service Commission.