The government’s intensified efforts of providing ease in transacting business continues to gain ground, as the Department of Labor and Employment’s implementation of 72-hour policy served more than 6 million clients.

In a report of the DOLE-Planning Service, the clients served nationwide by the labor department under the 72-hour policy since its launch in July 2016 up to October 2017, reached to 6.058 million.

Of the said number, 4.653 million or 77 percent of clients were served in less than 24 hours.

The labor department implemented the 72-hour policy across all its agencies in compliance with President Rodrigo R. Duterte’s directive to reduce requirements and the processing time of all government applications thus cut the ‘red tape.’

Among the key services of the DOLE covered by the 72-hour policy include the registration of workers association, collective bargaining agreement, union registration and issuance of permits, licenses, and certificates of registration.

Other covered services are accreditation of occupational safety and health practitioner, approval of construction safety and health program, and membership verification.

To ensure continuing compliance with the President’s instructions, various interventions are also being implemented.

These include the operations of a 24/7 hotline service, or the DOLE Hotline 1349 including the hotline services of DOLE regional offices and selected attached agencies; availability of the checklist of requirements and required forms online and on the agency’s website; enhancement of online systems and processes; and continuous review and improvement of its processes.
END/Tim Laderas  

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