Through the Single Entry Approach (SEnA) mechanism, the DOLE-Legal Service has settled the monetary claims of a company worker who was illegally dismissed by her former employer.
Mary Lissa Guzon, filed on 21 July 2016 a request for assistance (RFA) before the DOLE-Legal Service, alleging Filipino Human Hair, her previous employer, of committing illegal dismissal and non-payment of her separation pay.
After two conferences facilitated by Single Entry Approach Desk Officer (SEADO) Atty. Gilbert Cacatian, an agreement was reached when Guzon voluntarily accepted the settlement offer of her former employer covering her financial assistance and final pay in the amount of P114,516.00.
Guzon signed a clearance and quit claim from the company and thanked the DOLE-Legal Service for helping resolve the complaint she filed against her previous employer.
“Thank you po sa DOLE-Legal Service at tinulungan ninyo po akong ipursue ang aking complaint at makuha ang aking ipinaglalaban,” said Guzon.
The SEnA program is the DOLE’s alternative dispute resolution system that de-judicialize labor dispute settlement system through a 30-day mandatory conciliation-mediation in all labor cases.
END/Tim Laderas with a report from Legal Service