Implementing agency:

National Conciliation and Mediation Board

Conciliation-mediation is a mode of dispute settlement that brings together two disputing parties to negotiate and settle their differences. It is a process of rational and orderly discussion of differences between the parties to a dispute under the guidance of a Conciliator-Mediator.

To differentiate, conciliation is a mild form of intervention by a neutral third party, the Conciliator-Mediator, relying on his persuasive expertise, who takes an active role in assisting parties by trying to keep disputants talking, facilitating other procedural niceties, carrying messages back and forth between the parties, and to keep things forward-looking in a situation. Mediation is an intervention through the Conciliator-Mediator, whereby he starts advising the parties or offering solutions or alternatives to the problems with the end in view of assisting them towards voluntarily reaching their own mutually acceptable settlement of the dispute.

The DOLE, through the National Conciliation and Mediation Board (NCMB), promotes conciliation-mediation as the preferred mode of resolution of unfair labor practices and bargaining deadlock issues to prevent notice of strikes/lockout and preventive mediation cases from maturing into actual work stoppages. In case of actual work stoppage, conciliation-mediation mode services continue to settle the disputes at the earliest possible time to prevent or minimize its effect to the workers, company and the economy.